Privacy Policy
This Privacy Policy was last updated on August 7, 2025
1. Overview
Thank you for visiting www.FrontOffice360.com (this domain and all pages using such domain, collectively referred to as “Website”) and reviewing our Privacy Policy, which applies to your visit and use of the Website, as well as Front Office 360 platform (“Software;” Website and Software are collectively referred to as “Services”). This Privacy Policy applies only to how Negotiation Warrior, LLC, and RockDaisy LLC (“Company” or “we” or “us”) collects and uses your information, and does not necessarily describe information collection practices on other sites, services, or 3rd parties, including those linked to or from the Services.
By visiting the Website, creating a software license account on the Website or Software, using the Software, or otherwise using our Services, you consent and agree to be bound by this Privacy Policy, whose terms are incorporated by reference. This Privacy Policy is subject to the software license terms at https://frontoffice360.com/softwarelicenseterms.
2. What Type of Information We Collect.
If you visit the Website, we may store some of your information on your device in the form of a “cookie” or similar file to help us maintain and improve these Services in many ways. A “cookie” is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as an identifier, recording such things as Internet addresses, session IDs, and preferences. Our Website will request your permission prior to installing cookies and will retain your preference to accept cookies on subsequent visits.
Alternatively, with most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please refer to your browser instructions to learn more about these functions. Enabling cookies allows you to take full advantage of all the features on the Services and we recommend that you leave them turned on. If you elect to block the cookies, we may not be able to provide you with a personalized experience on our Services.
We collect other personally identifiable information only as voluntarily provided by you, such as when you set up an account, make an email inquiry to us, make a payment, or to provide your shipping information. We do not collect personally identifiable information, via either the Website or the Software, except as explicitly and voluntarily provided by you.
While Using The Software
The functions and Services into the software may prompt or require you to input accurate personal information, including but not limited to personally identifiable. The software stores such information you provide in a cloud server hosted by Amazon Web Services as contracted by us; we will not collect, use, access, or store this data input by you, except to the extent necessary to cooperate with authorities pursuant to applicable law, or to maintain, analyze, or restore technical functions and issues. The information is stored for your use and access to facilitate and maximize your use of the software’s features. For more information about how Amazon Web Services treats your information while stored on its servers, please visit https://aws.amazon.com/compliance/data-privacy-faq/ and https://aws.amazon.com/privacy/.
Your input into the Website or Software may be stored locally on your device or your device’s cloud servers and be subject to your device’s privacy policy. We highly recommend you contact your respective device manufacturer and network service provider for more information on how those parties may store or use your information input into your device.
Software Input Information
While using the Software, as a natural part of its features, you may input information about athletes, agents or about others, including cell phone number, email, address, family and emergency contacts, parent’s names, height, weight, age, data concerning health, and other information the user finds useful or relevant while using the Software. All such information that you voluntarily submit into the Software is referred to herein as “Software Input Information.” We do not collect personal information unless you explicitly provide it.
3. How We Use Your Information
The information collected by us through cookies, if you have opted in to cookies, is used solely for the purpose of providing the Services available on the Website and Software, such as functionality. If you have made an account with us for use of the Software or any other Services, we collect and store your account information solely for sign-in and verification purposes. We may contact you by email or other contact information provided by you solely to respond to inquiries, provide Services you specifically request, or to verify or assist you in updating account information. If you voluntarily provide us your personal information with respect to inquiries, comments, or complaints with respect to our products or services, we will store and/or use that information solely to the extent necessary to respond to you and maintain our relationship with you with respect to your initial correspondence. In some circumstances, we may use your information to protect against fraud, illegal activity, or violation of our terms of service (including using our discretion to decline fulfilling order for certain purchasers, as described in the terms of service), or to meet our other legal obligations, including but not limited to cooperating with law enforcement authorities as required under applicable law.
The Company is not responsible or liable for any information you provide to third parties, whether through the Website, Software, mobile device and/or its operating system, app store, a third-party link or website, social media page, or otherwise. Upon creating an account, you assume the risk that your password is safe from interception or hack attempts by any other third party; you are responsible for ensuring your login information is sufficiently unique and kept safe from other third parties.
For inquiries on how your information is collected and used by third parties, you must visit the privacy policy or send an inquiry to the respective third party. Except as provided below in Section 4, Cookie Policy, or as specifically permitted by you in writing, we do not sell any of your personally identifiable information for any reason.
Employees and Users Under Contract By Customer
In addition to the other uses provided in this Privacy Policy, if you are a user that is an employee of, or a person under contract by, a customer that has authorized you to access or use their account or Services, or that has purchased paid Services for you that you intend to use, we will request and use your information, including name, email address, employer, phone number, or other personally identifiable information provided by you solely to verify that you are the user authorized by the third party customer. No such information will be shared with the third-party customer other than verification that the information provided by you matches the credentials provided by the third-party customer, and in all such cases no verification will be made without your knowledge.
Software Input Information
The use and value of Software Input Information increases when such information is compared to the Software Input Information from other users and information from other people. We may use, combine (with other data, including data from third party sources), reproduce, publicize, license, distribute, sell, commercialize and disclose to third parties “Anonymized Information”, which is de-identified information that has been derived from a user’s Software Input Information, and aggregated with the data of other persons (including data from other users and third party sources) to minimize the exposure of individual information while still being useful. We de-identify aggregated Anonymized Information by removing any personally identifiable information that is directly related to a particular user (such as name, address, and email). We also take reasonable measures to ensure that such information is non-identifiable, meaning that it would not be reasonably foreseeable that the information could be utilized, either alone or with other information readily available, to identify a person or to connect a person to any particular data, and make efforts to disclose only the minimum amount of Anonymized Information necessary for the particular purposes. Finally, we will use contractual means to protect the privacy and security of Anonymized Information when working with third parties.
By using the Software, you grant us consent to use your Software Input Information to create Anonymized Information and use, sell, license, distribute, and commercialize such Anonymized Information. You further represent and warrant that you have the explicit consent of all persons to whom Software Input Information may be attributable to input such information into the Software, and that such persons are aware of the terms of this Privacy Policy
Other than having the benefit of anticipated improvements to our services, you will not receive any direct financial or other benefit from our use of Anonymized Information, including, without limitation, our sale of Anonymized Information data sets to third parties, and as determined from time to time, other monetization activities.
4. Cookie Policy
To enhance the performance of our Services and provide you with a more personalized and efficient experience, Front Office 360 uses cookies and similar technologies such as web beacons, pixel tags, and device identifiers.
4.1 What Are Cookies and Similar Technologies?
Cookies are small text files that are placed on your computer or mobile device by websites you visit. They serve a variety of functions, including enabling websites to recognize your device, remember preferences, and improve your overall user experience. Cookies cannot be executed as code or deliver viruses.
In addition to cookies, we may use web beacons (also known as pixel tags or clear GIFs), which are small graphics embedded in web pages or emails. These allow us to track when certain content has been viewed or accessed. We may also use device identifiers or similar technologies to collect and store certain information when you access our Services.
4.2 Why We Use Cookies
We use cookies and related technologies for the following purposes (a)To recognize returning users and remember their preferences; (b)To enable core functionality, such as secure login and session management; (c) To analyze site traffic and user behavior to improve performance and usability; (d)To deliver relevant content and marketing communications (where permitted); and (e) To support compliance, security, and fraud prevention efforts
4.3 Legal Basis for Use
We use cookies and similar technologies on one or more of the following legal bases (a) They are necessary for the performance of a contract with you or your organization; (b) They serve our legitimate interests, including improving service quality and understanding user behavior (where not overridden by your rights); and (c) In certain cases, with your consent, as required by applicable law.
4.4 Managing Cookies
Most web browsers are set to accept cookies by default. You may modify your browser settings to notify you when a cookie is set, or to block cookies altogether. However, please note that disabling cookies may impact the functionality and performance of our Services.
You may also have the option to opt out of certain tracking technologies via cookie management tools or through browser settings.
We currently do not support Do Not Track (DNT) signals, and we do not respond to DNT requests from browsers.
5. Indemnification
You agree to indemnify, defend and hold harmless the Company and its shareholders, managers, officers, employees, agents and the assigns of same, from and against any and all loss, costs, expenses (including reasonable attorneys’ fees and expenses), claims, damages and liabilities related to or associated with your use of the Services, the information you voluntarily provide, and any violation of this Privacy Policy by you. You represent and warrant that all information provided by you is not fraudulent, does not impersonate another person, does not infringe the intellectual property rights of any other person, does not violate any law, regulation, rule, or code, and does not give rise to a cause of action by a third party.
6. Governing Law and Jurisdiction
This Privacy Policy constitutes a contract made under and shall be governed by and construed in accordance with the laws of the State of Illinois.
7. Last Update
We reserve the right to update this privacy policy at any time. We recommend that you check this page periodically in order to stay informed of any Privacy Policy changes. You can determine the date of the last update via the date in this paragraph.
8. Contact Information
Questions or comments regarding the Services, this Privacy Policy, or requests to opt out of the Services collecting your information, should be sent by email to info@FrontOffice360.com or by U.S. mail to:
Negotiation Warrior Institute, LLC
321 Butternut Drive
Buffalo Grove, IL 60089
